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CRM
Overview

Maintain healthy sales pipeline with CRM application that suits every business

Your team is losing deals and customers, not because they are not trying. The fault lies in the tools you are giving them. SP Infocom, built on open-core, empowers your marketing, sales, and customer service teams to build lasting relationships with your clients, by providing a unified view.

Our CRM can work as your lead management software, quotation software, invoice software, work flow management software, task management software, AMC management software or ticket management software for your business.

Features

Customer Relationship Management

Dashboard

Dashboard is an excellent place for a quick overview of your daily/monthly sales results. we have added graphs, charts, and key performance indicators to dashboard to instantly notice trends in your sales performance.

Lead Management

A lead management feature will help you to identify your leads and the actions they've taken along the sales cycle. Through the lead management process, you'll be able to score your leads and, if needed, filter them off to a different member of your team.

Follow Up Management

Sales executives can update their follow-ups (Visit, Phone, Mail) and keep the team informed about follow-up. Automated daily report generated per sales executive as per follow-up data.

 

Reminder

Our CRM's reminder feature helps your business to keep customers happy. Admin can add reminders against customers to keep the service integrity and quality at its top. Added reminders do appears in calendar on dashboard.

Task Management

If you are an institution similar to a Chartered Accountant firm or Immigration Consultants, you might need to take the work through stages and each stage need ensure certain checkpoints to be verified.

Sales

Multiple your sales efforts with SP Infocom Advance CRM. And move your sales team faster and be productive...

 

 

 

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CRM
Process

Why CRM

CRM software provides a level of automation that enables businesses to run smoothly and efficiently. And because every customer interaction is stored in a single place, you and your team can nurture these relationships at every stage.

It's very important for small businesses to prioritize CRM. This way, before your business grows, you'll have a solid grasp on how to manage your customers. By importing all your customers into one list, you can see who's who, sort and filter them for targeted campaigns, and even do lead scoring.

You can use CRM to shape your sales and marketing techniques. Very importantly, your software acts as a revenue tracker, reviewing the sources of income your campaigns generate as well as how much. Every last cent matters to a small business, so seeing what comes in lets you plan better for your financial future.

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Find out more about how we can help your organization navigate its next. Let us know your areas of interest so that we can serve you better.

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